How It Works
From registration to consultation records.
MBPHA TeleHealth follows a fixed process. Each step below is part of the live system — nothing extra has been added.
Eight steps from registration to your consultation record.
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Register
Create a patient account with your name, email, and a strong password. Doctors and administrators are issued accounts by MBPHA.
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Login
Sign in with the same email and password. Patients, doctors, and administrators each open a role-specific dashboard.
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Check doctor availability
Patients view published doctor schedules before choosing a consultation time.
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Request a slot
Submit a booking against an available window. The request is stored for administrator review — it is not confirmed automatically.
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Track approval
Watch the request status from your bookings list: pending, approved, rejected, or cancelled.
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Join consultation
When the appointment is approved and the time arrives, join the video session from the dashboard.
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Complete consultation
The assigned doctor conducts the session, writes the consultation record and prescription, and marks the consultation complete.
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Access consultation records
After the doctor completes the session, patients can view the consultation record and prescription, and download the PDFs provided by the system.